Privacy & Data Protection

Privacy Policy

Your privacy is important to us. This policy explains how Morton Software Insights LLC collects, uses, and protects your personal information.

GDPR Compliant
CCPA Compliant
Last Updated: January 2, 2025

1. Overview

Morton Software Insights LLC ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all information collected through our website (mortonsoftware.io), services, and any related applications, sales, marketing, or events. By using our services, you consent to the data practices described in this policy.

Contact Information

Company: Morton Software Insights LLC

Address: Westminister Pl, Atlanta, GA 30350

General Email: hello@mortonsoftware.io

Privacy Email: legal@mortonsoftware.io

Phone: (404) 826-2654

2. Information We Collect

Personal Information You Provide

  • Contact Information: Name, email address, phone number, company name
  • Project Information: Project requirements, business needs, technical specifications
  • Communication Records: Messages, emails, call recordings (with consent)
  • Payment Information: Billing address, payment method details (processed securely)
  • Account Information: Username, password, preferences (if applicable)

Automatically Collected Information

  • Usage Data: Pages visited, time spent, click patterns, referral sources
  • Device Information: IP address, browser type, operating system, device identifiers
  • Location Data: General geographic location based on IP address
  • Cookies & Tracking: Website preferences, session data, analytics information

Third-Party Information

  • Social Media: Public profile information if you connect social accounts
  • Business Partners: Information from referral partners or collaborators
  • Public Sources: Publicly available business information for B2B services

3. How We Use Information

Service Delivery

  • • Providing digital transformation and software development services
  • • Project management and client communication
  • • Technical support and maintenance
  • • Quality assurance and service improvement

Business Operations

  • • Processing payments and managing accounts
  • • Responding to inquiries and providing customer support
  • • Conducting business analysis and market research
  • • Compliance with legal and regulatory requirements

Marketing & Communications

  • • Sending newsletters and service updates (with consent)
  • • Personalizing website content and recommendations
  • • Conducting surveys and gathering feedback
  • • Marketing our services to potential clients

Website Improvement

  • • Analyzing website usage and performance
  • • Improving user experience and functionality
  • • Detecting and preventing fraud or security threats
  • • Optimizing content and service offerings

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • • Payment processing (Stripe, PayPal)
  • • Email marketing and communication (Mailchimp, SendGrid)
  • • Website analytics (Google Analytics)
  • • Cloud hosting and infrastructure (AWS, Vercel)
  • • Customer support tools

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with appropriate notice provided.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Encrypted data storage
  • • Regular security audits and updates
  • • Secure cloud infrastructure
  • • Multi-factor authentication

Administrative Safeguards

  • • Limited access on need-to-know basis
  • • Employee training on data protection
  • • Regular security policy reviews
  • • Incident response procedures
  • • Vendor security assessments

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Typically, this means:

  • • Client project data: Duration of project + 7 years for business records
  • • Marketing communications: Until you unsubscribe or request deletion
  • • Website analytics: 26 months (Google Analytics default)
  • • Support communications: 3 years for quality assurance

6. Your Rights

Depending on your location and applicable laws (GDPR, CCPA, etc.), you may have the following rights regarding your personal information:

Access & Portability

  • • Request access to your personal data
  • • Receive a copy of your data in portable format
  • • Know what data we collect and how it's used

Correction & Deletion

  • • Correct inaccurate or incomplete data
  • • Request deletion of your personal data
  • • Restrict processing of your data

Consent & Objection

  • • Withdraw consent for data processing
  • • Object to processing for marketing purposes
  • • Opt-out of automated decision-making

How to Exercise Rights

Contact us to exercise your rights:

  • • Privacy Email: legal@mortonsoftware.io
  • • General Email: hello@mortonsoftware.io
  • • Phone: (404) 826-2654
  • • Response time: 30 days maximum

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

Types of Cookies We Use

Essential Cookies

Required for website functionality and security

Analytics Cookies

Help us understand website usage and performance

Preference Cookies

Remember your settings and preferences

Marketing Cookies

Deliver relevant content and measure campaign effectiveness

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • • Posting the updated policy on our website
  • • Updating the "Last Updated" date at the top of this policy
  • • Sending email notifications for significant changes (if you've provided consent)
  • • Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About This Policy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.